Payment is processed securely via Stripe using your credit card.

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Secure checkout

Your card details are encrypted and handled securely by Stripe. We do not store your full card details.

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Monthly plan

• You are charged once every month.
• Each successful payment generates one order and one shipment.
• Your subscription continues automatically every month until cancelled.
• To maintain subscription benefits, Monthly Plan requires a minimum commitment of 2 successful monthly payments before cancellation is available.
• After the 2nd successful payment, you may cancel anytime before the next billing date.

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If a monthly payment fails

• The system will automatically retry the payment.
• Up to 3 retry attempts will be made.
• If all retries fail, the subscription will be paused until payment is completed.
• Once the payment is successfully completed, the subscription cycle will continue.

Payment is processed securely via Stripe using your credit card.

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Secure checkout

Your card details are encrypted and handled securely by Stripe. We do not store your full card details.

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4-Month Plan

• You pay the full 4-month amount upfront during checkout.
• No monthly charges will be made afterward.
• Your 4 shipments are scheduled automatically across the next 4 months.
• After the 4-month cycle ends, you may choose whether to renew for another cycle.

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If payment fails

The order will not be created until payment is completed successfully.

Monthly Plan

✓ Lower upfront payment

✓ Pay once every month

✓ Subscription continues automatically

✓ Minimum 2 successful payments before cancellation

✓ Good for customers who want a lower monthly commitment

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4-Month Plan

✓ One payment only

✓ No monthly charging

✓ Locked-in savings for the full cycle

✓ Cancel anytime

✓ Good for customers who already know they want long-term feeding

Monthly Plan

• A minimum of 2 successful monthly payments is required.

• After the 2nd payment, you may cancel anytime before your next billing date.

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4-Month Plan

• You may cancel anytime.

• Future renewals can be stopped at any time.

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Reward Points

• Reward points are awarded according to the active subscription programme.

• Any future points that have not yet been earned will not be awarded after cancellation.

Monthly Plan

• Your first shipment is sent after the first payment is completed.

• Future shipments are generated automatically after each successful monthly payment.

• No manual reordering is required.

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Example:

If you subscribe on the 10th of May:

• Month 1 payment & shipment: around the 10th May

• Month 2 payment & shipment: around the 10th June

• Month 3 payment & shipment: around the 10th July

• Month 4 payment & shipment: around the 10th August

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If payment fails

• That month's shipment will be delayed until payment is completed successfully.

4-Month Plan

• Your first shipment is sent after payment is completed.

• The remaining shipments are automatically scheduled according to the subscription cycle.

• No additional payment is required during the cycle.

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Example:

If you subscribe on the 10th of May:

• Month 1 shipment: around the 10th May

• Month 2 shipment: around the 10th June

• Month 3 shipment: around the 10th July

• Month 4 shipment: around the 10th August

All deliveries are scheduled automatically.

Yes.

• Free shipping is included for all subscription orders.

• No additional shipping fee will be charged during the active subscription cycle unless stated otherwise.

At the moment, our subscription plan is only available for West Malaysia.

The subscription price and free delivery benefits are calculated based on West Malaysia shipping rates.

Due to higher delivery costs, we are currently unable to extend the subscription plan to East Malaysia.

East Malaysia customers are still welcome to purchase via normal orders.

• West Malaysia = Shopee Xpress
• East Malaysia = J&T Express / Ninjavan

Kindly whatsapp 011-23884193 for return / refund.

No. Each subscription plan is set for a specific product and size.

To change the size or product, you must cancel your current subscription and start a new one.

We recommend completing the full 4-month subscription to enjoy all benefits, then starting a new subscription with a different size or product in the next cycle.

If you choose to change midway, the new subscription will restart from Month 1, and reward points will not carry over.